When starting our exploration into opening Escape Resort Palm Springs (our first boutique hotel), we traveled to many different gay resorts around the world.
At each place we stayed, we noted what they did right. While most people focus on what needs to be improved (which is important because improvement is a constantly moving target that all good businesses are always working on), we wanted to identify the positive attributes of every resort.
It didn’t take long for us to recognize a pattern in the successful ones that we loved the most: They were the ones that had a fun and warmly welcoming environment where guests felt comfortable interacting with one another.
That attribute became the essence we would strive for. And, ultimately, it became our Mission Statement: We aim to set a new standard for the LGBTQ+ traveler experience with Bent Inn, one that is welcoming, non-judgmental, and embracing of all we are. Team members are hired for their ability to not only be good at their jobs but because they are the very embodiment of hospitality.
And it’s been an honor to be part of the resurgent downtown Las Vegas. The hotel was originally developed in 1965 as the Moonlight Motel, then it transitioned into an apartment complex. We’ve re-imagined it with a “mid-century meets industrial architecture style” and artistic features throughout vary from wall murals to bespoke posters of gay pulp fiction inspired by the ‘50’s-’60’s.
P.S. We are forever thankful for the people (guests and co-workers) who have come into our lives as new friends through the experience. We just hope you enjoy it as much as we have. ~ Greg & Mark
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